Purpose of this Privacy Policy  

Rebel Company places great importance on protecting the privacy and personal data of our users. We take all necessary measures to process your data securely and in full compliance with your rights.

We collect and process your data in accordance with applicable legislation, particularly Regulation (EU) 2016/679 on the protection of personal data and the free movement of such data (hereinafter "GDPR") and the Belgian Law of July 30, 2018, on the protection of individuals with regard to the processing of personal data.

In accordance with applicable laws, this section aims to inform you about how your personal data is collected and processed, as well as to inform you of your rights in this regard.

Useful Definitions

"Personal Data": Personal data refers to any information related to an identified or identifiable natural person. In this document, it may also be referred to as "personal information."

An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or one or more factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

"Processing": Any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, organization, structuring, storage, adaptation, modification, retrieval, consultation, use, disclosure, transmission, dissemination, alignment, restriction, erasure, or destruction.

"Data Controller": Refers to Rebel Company as the data controller, as defined by applicable laws. According to the GDPR, the data controller is the natural or legal person, public authority, agency, or other body that determines the purposes and means of processing personal data.

Data Controller

The data controller for your personal data is Rebel Company, located at Chaussée de Louvain 730, D.1.14, 1140 Evere (Brussels-Capital Region), registered with the Crossroads Bank for Enterprises under company number 1017.806.053.

Personal Information Collected

Rebel Company collects and processes personal data in the course of its business operations to provide high-quality services, for the following purposes:

• Orders, Estimates, and Service Provision.

Rebel Company collects personal information to properly deliver the services offered, to provide cost estimates when needed, and to contact clients regarding service execution details.

• Communication

Collecting personal data is necessary to facilitate communication with you through different channels.

• Service Improvement and Issue Resolution 

Personal data collection enables Rebel Company to identify and resolve issues on our website efficiently, ensuring a high-quality user experience.

• Personalization and Recommendations 

We collect personal information to optimize your experience on our website, personalizing your experience to align with your preferences.

Retention Period for Your Personal Data

We retain your personal data for as long as necessary to allow you to use Rebel Company's services, to fulfill legal obligations, or for any other duration communicated to you when obtaining your consent for the processing of your data.

Recipients of Your Personal Information

Your personal data is collected and processed primarily by Rebel Company as the data controller for the purposes outlined in this document.

Rebel Company may disclose personal data when required by law or when necessary to protect the security, rights, or property of Rebel Company, our users, or others—particularly in cases of fraud prevention.

In all other cases, you will be notified if your personal data is shared with third parties, and you will have the option to refuse such sharing.

If we transfer personal data to countries outside the European Economic Area (EEA), we do so in strict compliance with the commitments outlined in this document, in accordance with applicable laws and European Commission decisions.

Your Rights Regarding the Processing of Your Personal Data

• Right of Access

You have the right to obtain confirmation as to whether your personal data is being processed and to receive details on how it is being used (GDPR, Article 15). 

You may contact our Customer Service to obtain any information regarding the processing of your personal data, without prejudice to Article 12, Section 5 of the GDPR. We will strive to respond as quickly as possible.

• Right to Rectification and Erasure

If the data we hold about you is incorrect, you have the right to request its correction (GDPR, Article 16). You can also request the deletion of your personal data under Article 17 of the GDPR.

You may also request the deletion of your personal data, in accordance with Article 17 of Regulation (EU) 2016/679 on the protection of personal data and the free movement of such data (GDPR). To do so, you can contact our Customer Service, which will make every effort to process your request as promptly as possible, without prejudice to the application of Article 12, Section 5 of the GDPR.

• Right to Restriction of Processing

Under the conditions outlined in Article 18 of Regulation (EU) 2016/679 on the protection of personal data and the free movement of such data (GDPR), you may request the restriction of processing of your personal data, which we will implement without delay, notwithstanding the potential application of Article 12, Section 5 of the GDPR.

• Right to Data Portability

You have the right to receive the personal data you have provided us in a structured, commonly used, and machine-readable format (Article 20 GDPR).

• Right to Object

You have the right to object to the processing of your personal data if it is necessary for the performance of a task carried out in the public interest or if it is processed for the legitimate interests pursued by Rebel Company, in accordance with Article 23 of the GDPR. To do so, you may contact our Customer Service, which will make every effort to accommodate your request as quickly as possible, without prejudice to the application of Article 12, Section 5 of the GDPR.

If you have any general questions regarding the processing of your personal data, or if you wish to obtain more information about your rights concerning data collection and processing, you may always contact our Customer Service. We will do our best to process your request as quickly as possible.

• Right to Withdraw Consent

You also have the right to withdraw your consent to the processing of your personal data at any time, in compliance with the GDPR provisions.

• Right to Lodge a Complaint with a Supervisory Authority

Under the GDPR (Article 51), you have the right to file a complaint with a supervisory authority if you believe your personal data has been collected or processed in violation of applicable laws.

Contact, Inquiries, and Policy Updates

If you have any questions regarding the protection or processing of your personal data by Rebel Company, please contact our Customer Service team at: info@rebelcompany.be.

Rebel Company will do its best to respond promptly to your inquiries and requests.

As our business evolves, this document may be updated. We encourage you to review this privacy policy regularly to stay informed of any changes. However, we will never make significant modifications that reduce the level of privacy protection for previously collected data without obtaining the affected users’ consent.